New Delhi: India Post recorded revenue of ₹8,212.7 crore in the first half of the 2026-27 financial year, marking a 24% increase Over the corresponding period last year. India Post crossed the ₹4,000 crore quarterly revenue mark for two consecutive quarters—a first for the organization. According to the Department of Posts, revenue rose to ₹4,201.5 crore in the July–September 2026 quarter, Registering a 25% year-on-year increase and a 5% rise compared to the previous quarter.
These figures were reviewed on October 22 in New Delhi during the department’s second-quarter business meeting, which was chaired by Union Minister for Communications Jyotiraditya M. Scindia. The meeting was also attended by Minister of State for Communications Chandra Sekhar Pemmasani and senior officials from the Department of Posts.
Parcel Revenue Surges 71%, Leading Business Growth
Among the reported business segments, ‘Parcels’ recorded the highest year-on-year growth at 71%. This was followed by Postal Life Insurance and Rural Postal Life Insurance (PLI/RPLI), which grew by 44%, International Relations and Global Business at 38%, and Mails at 36%. The Post Office Savings Bank (POSB) registered an 18% growth.
The parcel segment generated ₹318.9 crore during the quarter, with Kerala, the North East, Uttar Pradesh and Bihar exceeding their quarterly targets. POSB contributed ₹1,987 crore, while Mails revenue rose 26% compared with the previous quarter. PLI/RPLI achieved 92% of its quarterly target.
Bihar topped the Postal Circles in achieving their proportionate second-quarter business targets, recording 97.15%, followed by West Bengal at 97.07% and the North East at 94.79%. Andhra Pradesh was recognised for its first-quarter performance, while Bihar received recognition for the second quarter.
Ministers Push Digitalisation, Better Services at India Post
Scindia emphasized continuous growth through the acquisition of new customers, the provision of excellent service, business expansion, and rapid digitalization. Pemmasani focused on empowering employees, establishing accountability, and improving service standards—including the implementation of real-time monitoring to address delays in parcel deliveries.
The department has been instructed to strengthen its parcel and international business, expand services for citizens in collaboration with state governments and maintain control over expenses during the festive season and the peak period for parcel operations.
The expenditure-cost ratio stood at 42% including pension expenditure and 62% excluding pension expenditure. Twenty-two of the 23 Postal Circles improved their ratios compared with the previous quarter, while 18 Circles improved their achievement against business targets.
The department aims to further accelerate its revenue growth by expanding its services, improving operational efficiency and capitalizing on new opportunities in sectors such as rural logistics, agro-logistics, MSMEs, tourism and financial inclusion.
(PIB)
